Frequently Asked Questions
Browse through our comprehensive FAQ to find answers regarding our IPTV UK service.
Browse through our comprehensive FAQ to find answers regarding our IPTV UK service.
Yes, you can try our service by submitting your email in the free trial form on our homepage. We will provide you with your free trial credentials by email within the hour. If you do not receive them, please check your spam folder.
Of course you can! Our pricing scales with your desires. Chat to our friendly team to find a plan that works for you. Upgrades are seamless and instant.
We understand that things change. We do not have contracts with anyone and you are completely free to cancel your subscription at any time. Once you cancel it, you will not be charged and the subscription will automatically come to an end immediately.
Our company constantly improves its services so that the channels remain functional. However, in some rare cases, some channels may stop working temporarily due to maintenance as our team constantly works on improving the quality of our service.
You will receive your credentials by email. We will do our best to provide you with your subscription details as quickly as possible, typically within minutes of placing your order.
We offer customer support via email, live chat, or WhatsApp to help you with any issues or questions you may have. Simply visit our contact page to get in touch with our support team.
Our IPTV service is compatible with virtually all devices including Smart TVs (Samsung, LG, Sony, etc.), Android phones and tablets, iPhones and iPads, Amazon Fire Stick, KODI, MAG boxes, Windows PCs, and macOS computers.
We recommend a minimum internet speed of 25 Mbps for HD streaming and 50 Mbps or higher for 4K/8K content. A wired Ethernet connection provides the most stable experience.
Each subscription allows 1 device connection at a time. If you need additional connections, Contact support for additional subscription options.
Yes, we offer a 3-day money-back guarantee. If you are not satisfied with our service within the first 3 days, contact us for a full refund. No questions asked.
We recommend using IBO Player for the best viewing experience. It is available on all major platforms including Smart TVs, Fire Stick, Android, iOS, Windows, and macOS. See our setup guide for detailed instructions.
Yes, our service includes a full EPG that allows you to see current and upcoming programmes for all live channels. The EPG is automatically loaded when you set up your IPTV player.